Call Customer Support, 1-866-873-1399
Available 9a.m.-5p.m. ET Monday-Sunday
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UMAXX™ Starter - Internet Hotspot starts at $59.99, See our other Plans at UMAXX. There's no annu... UMAXX™ Starter - Internet Hotspot starts at $59.99, See our other Plans at UMAXX. There's no annual service contract and no hidden fees and 24/7 support from UMAXX's amazing Customer Care Team.
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You can go to www.UMAXX.tv/coverage. to check availability of your address. Once you successful... You can go to www.UMAXX.tv/coverage. to check availability of your address. Once you successfully submit the form you will be provided contact information for our Internet Hotspot team.
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Customers can connect up to 64 devices? T-Mobile to their home Wi-Fi. Wi-Fi 6 also provides Multi... Customers can connect up to 64 devices? T-Mobile to their home Wi-Fi. Wi-Fi 6 also provides Multi-user MIMO, which creates more capacity as more users connect, improving individual speeds when many devices are accessing Wi-Fi. (Wi-Fi 6 performance and advantages are based upon using Wi-Fi 6 devices). The Gateway is multiple home network (SSID) capable, which allows customers to set up 4 separate Wi-Fi names for various uses such as a guest network for your friends and family. It connects to the massive capacity of UMAXX's 4G LTE and 5G networks. The SIM card will only work with the High-Speed Internet Gateway device. It cannot be moved into other devices or routers.
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UMAXX™ 5G Internet Hotspot is an amazing new offering from UMAXX™, available to customers at cert... UMAXX™ 5G Internet Hotspot is an amazing new offering from UMAXX™, available to customers at certain addresses. It's fast, affordable internet hotspot service that lets you do it all for just $79.99 a month, and taxes and fees include for all accounts. UMAXX™ 5G Internet Hotspot service makes use of the same great 5G network UMAXX™ utilizes with the Top U.S. Carriers that it runs on, depending on signal availability at your eligible address. You receive service through UMAXX™ High-Speed Internet Gateway (which combines the capabilities of a router and a modem), the Gateway device then converts 5G signal to Wi-Fi and provides a Wi-Fi signal accessible by all the devices in your home. Easy, self-installation with no data cap, however, UMAXX™ may temporarily slow data speeds if the network is busy. UMAXX™ offers several Best in Industry Internet Hotspot Plans. No annual contract, no upfront costs or fees.
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Safety and security are our top priorities. By choosing a Internet Hotspot device password and a ... Safety and security are our top priorities. By choosing a Internet Hotspot device password and a password for each of your two networks if you are using the 5G-LTE Wi-Fi Gateway. If you are using the High-Speed Internet Gateway one password can be used for both networks. By setting passwords, you'll maximize your Wi-Fi security.
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Sometimes, if you’re the primary account holder on an existing UMAXX account, we’ll send you an i... Sometimes, if you’re the primary account holder on an existing UMAXX account, we’ll send you an invitation when another location on your account is eligible. In this situation, you might get a “wait list” message if you try to check availability for your own address. UMAXX Internet Hotspot invitation for existing UMAXX account are tied to a specific phone number, so if the correct phone number is not entered on the form, you’ll get that response even if you received an invite.
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Simply power up your UMAXX™ High-Speed Internet Gateway, download the UMAXX™ Internet app (Androi... Simply power up your UMAXX™ High-Speed Internet Gateway, download the UMAXX™ Internet app (Android or iOS), and follow a few instructions. And if you have any trouble, you can contact our UMAXX™ 5G Internet Hotspot support team through the app or at 1-866-873-1399 for 24x7 assistance. Please go to www.UMAXX.TV/coverage
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UMAXX™ 5G Internet Hotspot is available only in limited areas. Please head to the www.UMAXX.TV/c... UMAXX™ 5G Internet Hotspot is available only in limited areas. Please head to the www.UMAXX.TV/coverage to see if UMAXX™ 5G Internet Hotspot is available at your address. Availability is limited-so don't delay.
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The Wi-Fi signal from your LTE Wi-Fi Gateway or High-Speed Internet Gateway will travel about the... The Wi-Fi signal from your LTE Wi-Fi Gateway or High-Speed Internet Gateway will travel about the same distance as any other Wi-Fi signal, which ranges depending on interference and obstructions, but we estimate it will be approximately 50 feet, give or take. Your LTE Wi-Fi Gateway or High-Speed Internet Gateway is designed for use in your house and should be permanently placed in the best possible location to pick up the 5G signal or fallback 4G LTE depending on signal availability at your eligible address.
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UMAXX™ Starter - Internet Hotspot starts at $79.99, See our other Plans at UMAXX. There's no ann... UMAXX™ Starter - Internet Hotspot starts at $79.99, See our other Plans at UMAXX. There's no annual service contract and no hidden fees and 24/7 support from UMAXX's amazing Customer Care Team.
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After your selected plan data has been used. UMAXX may slow speeds temporarily.
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No, service is available for everyone at an eligible address.
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To see your bill and payment options, log in to My UMAXX.TV with your UMAXX™ ID. You can also set...
To see your bill and payment options, log in to My UMAXX.TV with your UMAXX™ ID. You can also set up automatic, recurring payments with our free AutoPay service.
If you need a UMAXX™ ID, you can sign up here. You will need to use the email address used at the time of sale. If you have UMAXX™ 5G Internet Hotspot service with no active handsets (no voice lines), you will need to use the phone number associated with your Internet Hotspot gateway in the sign-up process. Your Internet Hotspot gateway’s phone number is located in the Internet app under the More Tab under Gateway Information. It will be titled MSISDN which is the phone number.
Note: Internet Hotspot customers that did not provide an email address for service notifications and receive a paper bill will need to contact customer care at 866-873-1399 to provide their email address in order to register for UMAXX™ ID.
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Yes, The UMAXX Internet Hotspot can be taken anywhere with you. Take it to your Vacation Home, RV... Yes, The UMAXX Internet Hotspot can be taken anywhere with you. Take it to your Vacation Home, RV, Boat, and anywhere else life decides to take you!
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We anticipate some UMAXX™ 5G Internet Hotspot customers will see average download speeds up to 1... We anticipate some UMAXX™ 5G Internet Hotspot customers will see average download speeds up to 1 Gbps, and all eligible households will see average download speeds of up to 300 Gbps or more. Speeds can vary depending on location, signal strength, and availability, time of day, and other factors. Our speed projections are based on our analysis of internal and third-party data.
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The good news is that your existing device includes most of the same features as the new device a... The good news is that your existing device includes most of the same features as the new device and will continue to provide great internet hotspot service. Want to be notified when a High-Speed Internet Gateway is available? Visit Internet Hotspot Device Exchange. REDIRECTS TO HERE: https://www.t-mobile.com/isp/eligibility?app=device-swap THIS IS WHERE WE WILL TALK ABOUT OUR 5G/I.O.T. STB – MEDIA CENTER SYSTEMS. Put me on the list for a gateway and or device exchange. Our new 5G-capable Gateway is in high demand. If you can benefit from one, we’ll let you know as soon as possible when one becomes available. 5G internet capability is expanding every day and our goal is to get you set up ASAP. Account Number info Current IMEI info Preferred Contact Number First name Last name Email address Street address City State Zip Submit
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We're working around the clock to expand UMAXX™ 5G Internet Hotspot service to more and more peop... We're working around the clock to expand UMAXX™ 5G Internet Hotspot service to more and more people over time-we appreciate your patience! As soon as we're ready for you, we'll let you know!
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We are working aggressively with all of the top U.S. Carriers like AT&T, T-Mobile, and Verizo... We are working aggressively with all of the top U.S. Carriers like AT&T, T-Mobile, and Verizon to expand UMAXX™ 5G Internet Hotspot Service to more and more people, but don't have specific dates by location currently. If you are on our waiting list, we will let you know as soon as the service is available to you!
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This allows you to set up 4 separate unique names for Wi-Fi for various uses. For example, if you... This allows you to set up 4 separate unique names for Wi-Fi for various uses. For example, if you have guests coming to visit you can name a network "Guests" for them to connect to.
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We anticipate some UMAXX™ 5G Internet Hotspot customers will see average download speeds between ... We anticipate some UMAXX™ 5G Internet Hotspot customers will see average download speeds between 1 - 2 Gbps, and all eligible households will see average download speeds of up to 300 Gbps or more. Speeds can vary depending on location, signal strength and availability, time of day, and other factors. Our speed projections are based on our analysis of internal and third-party data. See UMAXX.tv/OpenInternet for more information.
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Yes, The UMAXX Internet Hotspot can be taken anywhere with you. Take it to your Vacation Home, RV... Yes, The UMAXX Internet Hotspot can be taken anywhere with you. Take it to your Vacation Home, RV, Boat, and anywhere else life decides to take you!
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A UMAXX™ ID is a credential that links the services you use with UMAXX™, including Internet Hotsp... A UMAXX™ ID is a credential that links the services you use with UMAXX™, including Internet Hotspot. With a UMAXX™ ID and password, you can log into My UMAXX.TV to pay your bill, set up and manage AutoPay, and more. Internet Hotspot customers can create a UMAXX™ ID by signing up here using the email address you used at the time of sale. If you have UMAXX™ 5G Internet Hotspot service with no active handsets (no voice lines), you will need to use the phone number associated with your Internet Hotspot gateway in the signup process. Your Internet Hotspot gateway's phone number is located on the Internet app under the More tab under Gateway Information. It will be titled MSISDN which is a phone number. Note: Internet Hotspot customers that did not provide an email address for service notifications and receive a paper bill will need to contact customer care at 866-873-1399
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By contacting the company phone number. You can reach someone to upgrade your data.
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The gateway's LCD is located on the top of the device and allows access to important information ... The gateway's LCD is located on the top of the device and allows access to important information quickly. Swipe up the LCD screen to view the following: Connection Signal Devices connected to the gateway Battery Language Settings Alerts Messages Notifications
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The UMAXX™ High-Speed Internet Gateway has the latest Wi-Fi 6 technology. Instead of boosting the... The UMAXX™ High-Speed Internet Gateway has the latest Wi-Fi 6 technology. Instead of boosting the speed for individual devices connected, Wi-Fi 6 is all about improving the network when a bunch of devices are connected.
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You can use your Internet Hotspot for all the homework, streaming, and video conferencing you nee... You can use your Internet Hotspot for all the homework, streaming, and video conferencing you need! But to ensure that our network is available for all customers, there are some restrictions on activities that can damage or disproportionately congest the network. For example, Internet Hotspot is not intended for unattended use, automatic data feeds, automated machine-to-machine connections, or uses that automatically consume unreasonable amounts of available network capacity. Please see UMAXX's Terms and Conditions for prohibited uses.
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Yes! You'll be able to use your UMAXX™ 5G Internet Hotspot to connect up to 32 devices your compu... Yes! You'll be able to use your UMAXX™ 5G Internet Hotspot to connect up to 32 devices your computer, phone, and numerous other devices in your home simultaneously including up to 5 smart tv’s.
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Yes, UMAXX offers several bundled optional packages including HBO, Starz, Encore, Showtime, Cinem... Yes, UMAXX offers several bundled optional packages including HBO, Starz, Encore, Showtime, Cinemax, and more, ensuring you only pay for the channels you want to watch.
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UMAXX TV offers flexible subscription options, including contract-free plans, allowing customers ... UMAXX TV offers flexible subscription options, including contract-free plans, allowing customers to subscribe and cancel at their convenience without long-term commitments.
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UMAXX TV prioritizes privacy and security, never tracks or sells your viewing data, and offers en... UMAXX TV prioritizes privacy and security, never tracks or sells your viewing data, and offers enhanced features like cloud DVR, and seamless integration with popular streaming services. UMAXX is the leading provider of private and secure Internet and TV. In 2025, UMAXX partnered with Norton and LifeLock to deliver the most secure ISP and TV service available on the market.
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UMAXX TV is available to anyone in the United States that has access to the Internet.
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UMAXX TV provides dedicated 24/7 customer support through various channels, including phone, emai... UMAXX TV provides dedicated 24/7 customer support through various channels, including phone, email, and online chat, ensuring prompt assistance for any service-related queries or issues.
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Yes. You can use the Internet provider of your choice with UMAXX CloudCable TV, although UMAXX do... Yes. You can use the Internet provider of your choice with UMAXX CloudCable TV, although UMAXX does offer its own private encrypted Internet service backed by Norton.
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UMAXX Cloud Cable TV is a cutting-edge television entertainment service that offers the Best of C... UMAXX Cloud Cable TV is a cutting-edge television entertainment service that offers the Best of Cable and Streaming TV. UMAXX offers several package options that include Premium Channels, Live TV, Movies, Shows, International Channels, Music Channels and more.
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UMAXX TV operates over a 5G network, providing faster speeds, higher reliability, and a more flex... UMAXX TV operates over a 5G network, providing faster speeds, higher reliability, and a more flexible viewing experience compared to traditional cable services. In addition, UMAXX is wireless and requires no dish or cable installation guy.
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You can access UMAXX TV through multiple devices, including smart TVs, streaming devices (such as... You can access UMAXX TV through multiple devices, including smart TVs, streaming devices (such as Roku or Amazon Fire TV), and our dedicated UMAXX Cloud Cable In-Home-TV app. UMAXX also sends subscribers a box if they prefer the best dedicated TV experience and an antenna to receive Free Local Channels.
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You can change plans at any time or add new movie packages by simply contacting UMAXX support.
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UMAXX TV offers a broad selection of channels, including local stations, premium networks, sports... UMAXX TV offers a broad selection of channels, including local stations, premium networks, sports channels, and international programming and music, tailored to meet diverse viewing preferences. With up to 500+ channels, there’s always something on.
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Yes, UMAXX TV offers bundling options with high-speed internet services, providing convenience an... Yes, UMAXX TV offers bundling options with high-speed internet services, providing convenience and potential savings for customers looking to combine their home entertainment and connectivity needs.
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Yes, UMAXX TV allows you to choose from various channel packages and add-on options, ensuring you... Yes, UMAXX TV allows you to choose from various channel packages and add-on options, ensuring you only pay for the channels you want to watch.